Legal
Terms of Service
Effective January 1, 2025
1. Acceptance
By using this website or submitting a service request to Quality Restoration NW LLC ("we," "us"), you agree to these Terms. If you do not agree, please do not use the site or submit a request.
2. Services
We provide water damage restoration, mold inspection and remediation, sewage and biohazard cleanup, and related services in Marysville, WA and surrounding Snohomish County communities. The scope, pricing, and timing of any specific job are set out in a written work authorization signed before work begins.
3. Service Requests & Communications
Submitting a form or calling us is a request — not a binding service contract. We will follow up to confirm details and provide an estimate or written authorization. By contacting us, you consent to be reached at the phone number or email you provided about your request.
4. Estimates & Payment
Estimates are based on the information available at the time of inspection and may be revised as the scope of work is uncovered. Payment terms, deductibles, and insurance billing arrangements are detailed in your written authorization.
5. Insurance Billing
When we bill your insurance carrier directly, you remain responsible for amounts your carrier does not cover — including deductibles, depreciation, and non-covered scope. We do not guarantee coverage decisions made by your carrier.
6. Property Access & Safety
You are responsible for providing safe, lawful access to the property during scheduled work and for disclosing known hazards. Our crews follow industry safety protocols and may pause work if conditions become unsafe.
7. Website Use
You agree not to misuse this website, attempt to disrupt its operation, or access areas not intended for public use. Content on the site is provided for general information and may be updated without notice.
8. Intellectual Property
The Quality Restoration NW name, logo, and site content are our property or used under license. You may not reproduce them without permission.
9. Disclaimers
The website is provided "as is" without warranties of any kind. We do not warrant that the site will be uninterrupted, error-free, or current at all times. Service warranties, if any, are described in your written work authorization.
10. Limitation of Liability
To the maximum extent permitted by law, our liability arising from your use of this website is limited to the amount you have paid us, if any, for use of the website. Liability for services performed at your property is governed by your signed work authorization.
11. Governing Law
These Terms are governed by the laws of the State of Washington, without regard to its conflict of laws principles. Venue for any dispute lies in Snohomish County, Washington.
12. Changes
We may update these Terms from time to time. The effective date at the top reflects the most recent revision. Continued use of the site after changes constitutes acceptance.
13. Contact
Quality Restoration NW LLC
8015 52nd Dr NE, Marysville, WA 98270
206-787-0291 · info@qualityrnw.com
